The Good Housekeeping team ordered the same 13 items from five supermarket websites for a weekend delivery. Here's their verdict...
Asda
Delivery time slots: 2 or (cheaper) 8 bour slots
Minimum order: £25
Delivery charge: £2.50 to £5.50, depending on day/time
Overall: Website fairly easy to use. Low minimum order is helpful. Will carry bags into kitchen if asked.
Score: 7
Ocado
Delivery time slots: 1 hour time slots, starting on the hour or half hour.
Minimum order: £40
Delivery charge: Free to £6.99, depending on day/time.
Overall: Website easy to navigate, with useful drop-down menus. Good service. Bags carried to kitchen, and old ones recycles. Offers current on day of ordering honoured.
Score: 9
Sainsbury's
Delivery time slots: 1 hour time slots (except 3 in remote areas).
Minimum order: No minimum spend
Delivery charge: Free to £6, depending on day/time/cost of order.
Overall: Prompt delivery. Easy to use website. Will carry the bags into the kitchen if asked and take old ones for recycling.
Score: 8.5
Tesco
Delivery time slots: 2 hour time slots
Minimum order: No minimum spend
Delivery charge: Service charge of £3 to £6, depending on day/time.
Overall: An easy website to use, and the service is efficient and problem free. Will carry bags to the kitchen if asked.
Score: 8
Waitrose
Delivery time slots: 1-2 hour slots, 1 hour in London.
Minimum order: £50
Delivery charge: Free
Overall: Clean, clear design on website. Helpful delivery staff, bags carried into the kitchen, substitutions pointed out, and bags recycled.
Score: 9
