- Starbucks recently announced plans to close up to 90 mobile-order and pick-up-only store locations across 23 U.S. states in fiscal year 2026.
- The closures are part of the company's broader "Back to Starbucks" business model, which encourages meaningful customer interactions over streamlined service.
- Not all mobile-order and pick-up-only locations will close. Some will be converted into traditional coffeehouses with seating.
Starbucks fans, the company just announced big changes.
In a recent quarterly earnings call on July 29, Starbucks announced plans to close mobile-only and pick-up-only stores throughout 2025 and 2026, affecting up to 90 stores across 23 states.
Why is Starbucks closing stores?
Since September 2024, the company has been working on a "Back to Starbucks" model that prioritizes worker and customer interaction, aiming for a more personable customer experience.
On the call, Starbucks' Chairman and CEO, Brian Niccol, said, "We found [the mobile-order and pick-up-only] format to be overly transactional and lacking the warmth and human connection that defines our brand."
Prioritizing connection over streamlined convenience, the brand is set to close all mobile-order and pick-up-only locations, totaling approximately 80 to 90 stores across the United States.
Pick-up only locations began popping up in 2019, as a way to help eliminate wait times. However, Niccol believes Starbucks can accomplish both reduced wait times and meaningful customer interactions in his "Back to Starbucks" model that aims to "deliver drinks in four minutes or less."
The silver lining is that not all mobile-order and pick-up-only locations will be closing their doors. Some locations will be converted into traditional Starbucks coffeehouses with seating. Those exact locations have not yet been announced, but we will update you when and if they are.
What Starbucks stores are closing?
The shuttering of all mobile-order and pick-up-only locations is expected to impact up 90 stores nationwide. California, Illinois, New York and Texas are expected to see the brunt of these closures, with 19 other states set to be affected as well. While Starbucks has not confirmed the exact locations of these closures, other outlets are reporting shutterings for these stores as they are listed as pickup locations:
Arizona
- Chandler: Arizona Ave & Loop 202
- Tempe: 55th St & Broadway
- Tucson: Speedway & N Part Ave
California
- Colton: Pepper & Valley
- Fontana: Sierra & Marygold
- Gilroy: Gilroy Town Place
- Glendale: Brand & Milford
- Verdugo & Cañada
- Half Moon Bay: Hwy 1 & Belleville
- Los Angeles: Broadway & 8th
- Western & Venice
- National & Overland
- Santa Fe & 3rd
- Union Station East Portal
- Wilshire & Western Ave
- Ontario: Mountain & Hawthorne
- Rancho Cucamonga: Baseline & Day Creek
- Redondo Beach: Artesia & Flagler
- Salida: Broadway & Curtis
- San Diego: Broadway & Front
- San Francisco: California St & Drumm St.
- Santa Monica: Main & Ashland
- Yorba Linda: Yorba Linda & Lakeview
Colorado
- Fort Collins: Laurel & College
Connecticut
- Stratford: Barnum Avenue
Georgia
- Atlanta: Piedmont & Auburn
Hawaii
- Honolulu: King St & Alakea
Florida
- Miami: Biscayne & NE 3rd St
- FSU Azalea Hall
Illinois
- Chicago: 227 W Monroe
- 555 S Dearborn
- Addison & Sheffield
- Prentice Women's Hospital
- Wrightwood & Racine
- Dickens: 2063 N Clark
- Fort Wayne: Lima & Waukegan
- Glenview: Lake & Waukegan
- Hyde Park: 55th & Woodlawn
- Plainfield: 127th & Route 59
- Schaumburg: Golf & Higgins
Maryland
- Baltimore: JHH Weinberg Building
- Towson: Towson Armory Building
- Dulaney Plaza
Massachusetts
- Boston: Beth Israel
- Cambridge: Lechmere
- Medford: Tufts Medford
Michigan
- Grand Rapids: Ionia & Oakes
Minnesota
- Minneapolis: 33 S 6th St City Center Skyway
- Nicollet & 26th St
- Nicollet & 26th St
New York
- Manhattan: 40th & 8th with Amazon Go
- 13th & University
- 42nd & Park
- 52nd & 7th
- 56th & 2nd
- 59th between Park & Lexington with Amazon Go
- 5th Ave between 41st & 42nd
- 67th St & Columbus Ave
- 76th & Second
- Broadway between 36th & 37th
- Carmine & Varick
- North Babylon: Deer Park Ave & Woods Road
- New York: Pace University
- Yonkers: Yonkers & Sawyer Place
North Carolina
- Charlotte: 601 Tryon Ally CLT Center
- Durham: 9th St Duke
- Raleigh: Hillsborough & Pogue St
Ohio
- Columbus: OSU Neil Ave & 11th
- Hamilton: Princeton Glendale Road
- Oxford: Miami University OH Bell Tower
Oklahoma
- Moore: 12th St & Moore Ave
Oregon
- Eugene: Knight Campus
Pennsylvania
- Philadelphia: Springfield & Baltimore Pike
- 17th & Chestnut
South Carolina
- Greenville: Camperdown Plaza
Tennessee
- Nashville: Amazon Tower 1
- Broadwest
- Fifth Third Center
- Broadwest
Texas
- Austin: 22nd & Rio Grande
- Dallas: 2401 Victory Park Lane
- Fort Worth: 2nd & Commerce
- Houston: City Centre
- Hillcroft & US 59
- IAH Terminal E Gate 1
- IAH Terminal E Gate 5
- IAH Terminal E Gate 18
- Killeen: W Rancier Ave & N 2nd
- Rosenberg: Hwy 59 & Hwy 762
- Waco: I-35 & Valley Mills
Virginia
- Charlottesville: 1001 W Main St
- Richmond: VCU Main & Harrison
Washington
- Bellevue: 4th & Bellevue Way
- Redmond: Downtown Redmond
- Seattle: 1st & Denny
- U Village N
Kate Franke (she/her) is an editorial assistant in the Hearst Lifestyle Group, covering for Woman's Day and Good Housekeeping. She loves all things lifestyle, home, and market related. Kate has a BAJMC in Magazine Media and BA in Writing from Drake University. She is a proud ASME alum whose work has appeared in Food Network Magazine, The Pioneer Woman Magazine, Better Homes & Gardens, Modern Farmhouse Style, Beautiful Kitchens & Baths, and more. Next to writing, Kate’s two favorite things are chai lattes and pumpkin bread!
