Achieving a great night's sleep begins with your best mattress, but it can be difficult to choose the right one. Not only do you want it to feel comfortable, but you also want a mattress that's supportive, long-lasting and fits within your budget. At the Good Housekeeping Institute, we test all kinds of mattresses to help you determine which ones are worth it, including mattresses available online, hybrid beds and cooling mattresses.
As part of our mattress testing, we put Puffy's Lux Mattress through extensive evaluations, and it has proven to be a favorite of both our testers and survey panelists. Our pick for the best soft mattress, the Puffy Lux bed has received high scores for feeling plush yet supportive and for keeping its shape over time. Plus, users swear that the mattress really does improve their overall quality of sleep.
Puffy has been in operation since 2016 and is known for its luxurious mattresses with a cloud-like feel. When Puffy introduced the Lux Mattress model, it quickly became a best-seller, and the brand recently re-launched the mattress with upgraded materials and construction.
For this article, I worked with representatives at Puffy to learn more about the brand and the Puffy Lux Mattress. I also referenced mattress testing data and survey responses from our panel of product testers who own Puffy mattresses. Altogether, we reviewed answers to more than 1,000 questions about their experiences, covering everything from the ordering and delivery process to overall comfort, temperature regulation, longevity and more.
Puffy Lux Mattress overview
Pros
- Plush, contouring materials
- Our reviewers say it maintains its shape
- Testers notice an improvement in sleep quality
Cons
- Some testers noted overheating, despite the brand's cooling claims
| Height | 12 inches |
|---|---|
| Weight range | 51 lbs for Twin to 115 lbs for King |
| Sizes | Twin, Twin XL, Full, Queen, King, California King, Split King |
| Firmness level | Medium plush |
| Mattress type | Hybrid |
| Price range | $2,249 for Twin to $3,448 for Split King |
| Trial | 101 days |
| Warranty | Lifetime warranty |
Puffy Lux Mattress performance
Feel
The Puffy Lux Mattress is a medium-plush mattress that testers describe as "luxurious" and "soft but supportive." Puffy claims the mattress is compatible with all sleeping positions, but because of its plush feel, I recommend it for side sleepers who need a mattress that sinks in around common pressure points like the shoulders and hips. Lighter-weight back sleepers may also find relief on the Puffy Lux Mattress, but heavier back sleepers and stomach sleepers should prioritize a firmer sleeping surface to achieve proper spinal alignment.
Edge support
Compared to other mattress models we've evaluated in the Lab and that I've personally tested, the Puffy Lux Mattress has average edge support. The hybrid bed is not quite as sturdy around the perimeter as an innerspring mattress, but it's more structured than most memory foam mattresses. Users told us that earlier models of the mattress were more prone to sagging at the edges, which made getting in and out of bed a bit difficult, but with updates, the newer version offers more support.
Motion transfer
The Puffy Lux Mattress is made of layers of foam and individually pocketed metal coils for better motion isolation, which means you're less likely to feel movement when sleeping next to a partner who tosses and turns or a pet that won't lie still. Our panelists who share their beds with a partner say they sleep soundly throughout the night and are able to achieve deep, restful sleep on this mattress.
Temperature
Puffy claims that the Lux Mattress is made with a layer of cooling foam designed to move heat away from the body, but some testers still found themselves overheating at night while sleeping on the mattress. However, the metal coils allow for better airflow than a solid foam mattress, and there are some Puffy Lux Mattress users who shared that they're able to maintain a comfortable temperature all night long, with one describing the bed as "cool."
Off-gassing
Like most beds-in-a-box that use memory foam materials, there's some off-gassing to be expected with the Puffy Lux Mattress, but it is CertiPUR-US certified, which means the foam in the mattress is made without certain harmful chemicals, and the bed has been tested to ensure low VOC emissions. Only one user from our group of testers reported that there was a strong odor upon opening the mattress that took longer than expected to fully dissipate.
Is the Puffy Lux Mattress right for me?
The Puffy Lux Mattress is a tester favorite, but that doesn't mean it's the best bed for every sleeper. I consider the mattress to be an especially great option for you if you're a(n):
Side sleeper
The Puffy Lux Mattress is recommended as a mattress for side sleepers because the plush foams can help to alleviate pressure around the shoulders, hips and knees and allow for neutral spinal alignment. Our survey panelists who identify as side sleepers gave the mattress perfect scores across the board for being comfortable to sleep on, and they loved it from night one. One tester shared, "I’m a side sleeper and need something that is both contouring but still provides support," and found the Puffy Lux Mattress to offer exactly what she was looking for.
Pain sufferer
One of the most common highlights in our data is that users experience less pain when sleeping on the Puffy Lux Mattress, especially when compared to their old standard innerspring beds. This hybrid model combines metal coils with pressure-relieving foam for both comfort and support.
A panelist shared, "I don’t wake with any soreness with the Puffy," and a tester noted a "tremendous" improvement in her morning aches and pains. One of our testers said the mattress "helped with tension in my shoulders that I experience when laying down" and added, "I also have lower back trouble and would put pillows behind me in my previous bed. I don’t have to do that with this mattress."
Online shopper
Users tell us they love how convenient the Puffy shopping experience is. With the click of a button, you can order the Puffy Lux Mattress online without having to visit a mattress showroom. Then, the mattress is compressed in a box and shipped to your doorstep in just a few days for DIY setup.
Puffy Lux Mattress materials
Puffy uses a combination of metal coils and foam in the Lux Mattress, which has a medium-plush feel and a 12-inch profile. Here's a breakdown of the materials used starting from the top:
- Cover: The top of the mattress is covered in a smooth quilted material that the brand claims is cool-to-the-touch, but it is spot-clean only.
- Climate fibers: A 0.5-inch layer of what Puffy describes as "climate fibers" comes next — intended to improve air circulation so you don't feel stuffy at night.
- Gel-infused foam: Next is another 0.5-inch layer of gel-infused foam that Puffy says is meant to disperse heat away from your body while you sleep to provide cooling cushioning.
- Cloud foam: This layer — exclusive to the Puffy Lux model — consists of 2 inches of gel memory foam that moves with you for a responsive feel.
- Pressure-relieving foam: Underneath, there are 2 inches of pressure-relieving foam that contour to your body for cradling comfort.
- Foam-encased coils: 6 inches of foam-encased pocketed coils offer stability and absorb motion for additional support.
- High-density support foam: A 1-inch layer of high-density form supports the spine and gives the bed a more stable feel. It also helps to improve edge support.
- Gripped base cover: Lastly, a gripped base cover encases the bottom of the mattress to prevent it from shifting around on your bed frame while you sleep.
Where can I buy the Puffy Lux Mattress?
There are two options when shopping for a Puffy Lux Mattress. Puffy's mattresses are available to purchase online on the brand's website and in select showroom locations across the U.S. If you order your mattress online, the brand offers a generous 101-day sleep trial, but this perk isn't extended to in-store purchases.
Delivery and setup
When you order the Puffy Lux Mattress online, here's what you can expect to happen next:
Delivery
The mattress is compressed into a box and delivered straight to your doorstep for free. The brand says it typically takes one to two business days for the shipment to process after ordering. There's no white glove service, so you're responsible for moving the new mattress and removing your old one. Our testers and survey panelists gave the brand's delivery process near-perfect scores for being quick and easy.
Setup
Move the mattress box to your bedroom and unroll the mattress onto a flat surface. Puffy recommends giving the bed at least two hours to fully decompress before lying on it. Testers were impressed with just how quickly the mattress took shape once unwrapped, giving it high ratings for being comfy to sleep on from night one. They also noted that it's best to have a second set of hands to help carry the mattress and lift it onto your bed frame or platform.
FAQs
Can you return the Puffy Lux Mattress?
Yes — if you purchase your mattress through Puffy's website, you can return your mattress free of charge. If you decide to return the mattress, start the process by contacting Puffy's customer support team which will coordinate pickup, donate the mattress to charity and initiate a full refund.
You have up to 101 days to try the mattress before committing to it, and it's important to note that you must keep the mattress for a minimum of 14 days before Puffy will accept a return.
How long does a Puffy Lux Mattress last?
Puffy says the typical lifespan of its hybrid mattress is 7 to 10 years with proper care. Our survey panelists who have had their Puffy beds for years say that they hold their shape well without any noticeable indentations, but because the company launched in 2016, we don't have longer-term data to support the brand's claims.
Puffy offers a lifetime warranty for its mattresses, meaning the brand will repair or replace your defective mattress if the defects meet the warranty's conditions.
Should you flip the Puffy Lux Mattress?
The brand does not recommend flipping the Puffy Lux Mattress, and neither do I. While flipping the mattress may seem like standard upkeep, Puffy's bed features a layered design with supportive materials on the bottom and plush, conforming materials on top that shouldn't be turned over. The brand shares that you can opt to rotate the mattress but adds that it's not necessary.
Consider adding a mattress protector if you're worried about damage or wear and tear, and if you don't love the feel of your bed over time, you can always add a mattress topper for a more comfortable sleeping surface — a trick that I personally used to transform the feel of my old mattress.
Other Puffy mattresses
Why trust Good Housekeeping?
Amanda Constantine joined the Good Housekeeping Institute in 2022 as a home and apparel reviews analyst. She has reviewed other mattresses for the GH Institute, including the Saatva Classic Mattress, Allswell Luxe Hybrid Mattress and Tempur-Pedic's mattresses, and has written about bedding like down comforters, waterproof mattress protectors and Egyptian cotton sheets. For this article, Amanda analyzed the Textiles Lab's mattress-testing and survey data regarding the Puffy Lux Mattress, spoke with representatives from the Puffy brand and checked out the Puffy Lux Mattress in person for additional insight.
Amanda (she/her) researches and reports on products in the Good Housekeeping Institute's Textiles, Paper & Apparel Lab, ranging from clothing and accessories to home furnishings. She holds undergraduate degrees in apparel merchandising and product development and advertising and marketing communications, as well as a master of science degree in consumer sciences from The Ohio State University. Prior to joining Good Housekeeping in 2022, Amanda was a lecturer for the fashion and retail studies program at Ohio State, where she taught fashion and textiles courses.
